Política de privacidad

Introduction

HONGFENGSOURCING (“we,” “us,” or “our”) operates https://hongfengsourcing.com (the “Site”). We are a sourcing partner based in Huizhou, Guangdong, China, helping international buyers connect with verified factories in the Pearl River Delta.

This Privacy Policy explains what information we collect when you use our Site, how we use it, how we protect it, and the rights you have over your data. By using our Site, you agree to the practices described below.

What Information We Collect

We collect two types of information:

1. Information you provide to us directly

When you submit an inquiry, request a quote, or contact us via email, WhatsApp, WeChat, or phone, we may collect:

• Your full name and company name
• Tu correo electrónico
• Your phone number or WhatsApp number
• Your country or region
• Details about the products you want to source (product type, quantity, target price, specifications)
• Any attachments or files you choose to share with us
• Any other information you choose to provide during communication

2. Information collected automatically

When you browse our Site, we may automatically collect:

• Your IP address and general location (city/country level only)
• Browser type and version
• Pages you visit and time spent on each page
• Referring website (where you came from)
• Device type (desktop or mobile)
• Operating system

This data is collected through cookies and similar technologies, including Google Analytics. You can learn more in our Política de cookies.

How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and send quotations
• To connect you with suitable factories in the Pearl River Delta
• To arrange factory audits, quality inspections, and logistics services on your behalf
• To communicate with you about your orders or ongoing projects
• To improve our Site, services, and customer experience
• To comply with legal obligations

How We Store and Protect Your Information

Your data is stored on secure servers protected by industry-standard measures including:

• SSL encryption on all pages
• Restricted access to authorized personnel only
• Regular security updates and backups
• Password-protected internal systems

We retain your personal information only as long as necessary to provide our services and for legal or accounting purposes. Generally, inquiry records are retained for up to three (3) years from the date of last communication. If you ask us to delete your data, we will do so within 30 days unless we are required by law to keep it longer.

Cookies

We use cookies and similar tracking technologies to operate our Site and understand how visitors use it. For full details, including our use of Google Analytics, please see our Política de cookies.

You can control cookies through your browser settings at any time. Please note that disabling cookies may affect some features of our Site.

Third-Party Sharing

At this time, we do not share your personal information with third parties except in the following limited cases:

• Service providers who help us operate our Site or deliver our services, including:
  • Website hosting providers
  • Email delivery services (WP Mail SMTP)
  • Analytics providers (Google Analytics)
  These providers are only allowed to use your data to perform services for us and are bound by confidentiality obligations.
• Legal requirements if we are required by law, regulation, or legal process to disclose information.
• Business transfers in the event of a merger, acquisition, or sale of assets, in which case your information would be transferred as part of that transaction.

As we add more tools and services in the future, this section will be updated to reflect any new third-party sharing. We will notify you of any material changes.

Your Rights

Depending on your location, you may have the following rights under data protection laws such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can ask us to delete your personal information, subject to legal retention requirements.
• Restriction: You can ask us to stop processing your data in certain circumstances.
• Data portability: You can request your data in a machine-readable format.
• Opt-out: You can opt out of any marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us at service@hongfengsourcing.com. We will respond within 30 days.

International Data Transfers

We are based in China. If you access our Site from outside China, your information may be transferred to, stored, and processed in China. By using our Site, you consent to this transfer. We take reasonable steps to ensure your data is protected in accordance with this Privacy Policy and applicable laws.

Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.